Refund Policy

1. Nature of the Digital Service

Karamci Technologies provides a subscription-based digital service (SaaS). Due to the non-physical nature of the service and its immediate accessibility, our refund policy differs from that of physical products.

2. Refund Conditions

You are entitled to a full refund in the following cases:

• If you are unable to access the service due to technical issues on our end within the first 7 days of your subscription.
• If the service delivered differs materially from what was advertised.

3. Non-Refundable Cases

• More than 7 days have passed since the subscription date.
• The service has been actively used.
• Account was terminated due to a violation of our Terms of Service.
• The user changed their mind or no longer wishes to continue.

4. How to Request a Refund

To submit a qualifying refund request, contact us within the specified timeframe via:

• Email: info@karamci.com
• WhatsApp: +447848101718

Please include your name, registered email address, and the reason for your refund request.

5. Refund Processing Time

If your refund request is approved, it will be processed within 7 to 14 business days via the original payment method.

6. Contact Us

If you have any questions about this policy, please contact us at info@karamci.com.